Shipping + Returns

Please choose wisely as Robbii Designs does not offer refunds for change of mind. We accept exchanges within 14 days of receipt of your item on full-priced homewares items only (excluding artwork) and only accept unused items in their original condition, in the original packaging with the tags attached and the receipt or proof of purchase. We reserve the right to refuse a return if these criteria are not met.

Products will be inspected upon their return and exchanges or store credits issued for the original value of the items excluding shipping costs. Store credits will be issued if the same item is unavailable and are valid for twelve months from the date of issue. Robbii Designs will not accept liability for any breakages or damages to goods which have been moved from the original delivery point. 

Refund, exchange or store credit is available should you receive a damaged or faulty item. In such cases, please supply clear images of the item along with your contact details and order number to within 48hours of receipt of the item.

Variation of stock occurs due to the nature of some products and is not a fault as some products are made from recycled materials or are hand made. Variations also occur in natural materials and these variations are not considered to be a fault in the product. Robbii Designs will not replace or refund change of mind stock based on variations. Please notify us upon ordering your piece should you have specific requests as far as variation is concerned.

Robbii Designs will not credit or exchange items that have been subjected to unsuitable conditions.

We can only provide an ETA for dispatched orders and this is strictly a guideline. For small goods allow 5 business days for delivery, for large or sensitive items (furniture) allow 10 business days for delivery. Robbii Designs will not be liable for any late deliveries. It is the responsibility of the purchaser to contact the courier for delivery times and we can provide relevant tracking details upon request. Delivery charges involve a drop-off service only unless otherwise specified at the time of purchase. Re-direction, re-delivery or extra assistance will incur additional costs. These costs are the responsibility of the purchaser and payable to Robbii Designs before the delivery is finalised. Replacement items can only be delivered to the original address supplied at the time of purchase.

Should you have any queries or wish to return your purchase, please email us


Privacy Policy

When you make a purchase or attempt to make a purchase through our website, we may collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
We use the Order Information that we collect generally to fulfil any orders placed through the website, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to
 communicate with you;
We share your personal information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal information here:
We also use Google Analytics to help us understand how our customers use our website -you can read more about how Google uses your Personal Information here:
You can also opt-out of Google Analytics here:

Some of our products will be delivered directly from a third party supplier (within Australia only) and 
the minimum information required is shared for them to process and send the order.  
No financial information is disclosed.  
Thank you for your purchase, we hope it made you happy. However, if you need to return an item, or exchange it, we are happy to help. Please find below more information on our return policy.

Terms + Conditions

This website is operated by Robbii Designs. Throughout the site, the terms “we”, “us” and “our” refer to Robbii Designs. Robbii Designs offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.  
Please read these Terms and Conditions carefully before accessing our website.
By visiting our site and/ or purchasing something from us, you agree to be bound by the following Terms and Conditions. 
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 
We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.